How This FAQ Works for You
We've put together this page based on what you actually ask — not a generic help document, but the real questions that come through our support channels every week. Most of them are about payments. That makes sense: when your bKash or Nagad transfer is sitting in your wallet and you want to get into the lobby, you don't want to read
through paragraphs of fine print. So we've kept each answer short and direct. If your question isn't here, our live support team handles account queries around the clock. Players in Dhaka and across Bangladesh reach us through the chat icon on any page. For account security questions, we walk you through the OTP verification step before any change goes through — that's
standard on every account action here.
- bKash
- Nagad
- Rocket